A tradesperson checking a heat pump beside a house, with the service van nearby.

For tradespeople

Arrive knowing.
Leave it remembered.

The right item. Its work history. Your work, kept with the house.

A closer look

Before the visit

The right details.
Before you get there.

An owner-issued key opens the item you’ve been called to: make, model, work history, manuals and shared documents. Better than a faded plate and a guess.

A hot-water heat pump installed beside a weatherboard house.

An owner-shared job

Hot water service

Heat pump · installed March 2023

Model and serial
Plate photo attached
Previous visit
February 2026
View the service history

The example record holds past work with dates, who did it and parts, plus the documents shared with the house. This key opens the hot-water system only.

Illustrative job details. Originals the owner keeps private are not shown.

As the work gets done

Give the next visit
a head start.

Where the owner lets you add work, record it while it’s fresh. The work and paperwork join the item’s history, where the next person will look.

Example service entry

Work done.
Details kept.

The kind of work, parts replaced and certificate sit with the system they belong to, ready for the next visit.

  • Work recorded
  • Parts listed
  • Certificate attached

A record beyond the call-out

Your name stays
with your work.

The owner controls your key, and it can end when the job does. Your work and certificates stay with the house, and go to the next owner.

An exterior electrical switchboard on a brick house, with a person passing in the foreground.